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# Shipping only within New Zealand.
# Free shipping for orders over NZD 55.00 for any online purchases [Introductory Offer].
# Online orders below NZD 55.00 are charged a flat rate shipping fee of NZD 12.00, unless special offer (coupon code) is applied.
# All shipping done via standard delivery only. Delivery time depends on destination (5 - 10 business days). But COVID-19 disruptions and extreme weather events may cause delays.
# Before placing order, kindly check with your local authorities for additional charges (if any) that may be applied. We are not liable for any additional duties, taxes or surcharges (if any).
# All orders received on business days are dispatched within 24 hours.
# Orders received on weekends or on public holidays are dispatched the following business day.
For Australia-wide Shipping T&C, please visit here.
Return/Refund process
# At the first opportunity contact us detailing your concern at info@mayateaworld.com.au to initiate the return and refund process.
# Once approved by us (depending on whether the product is unused, unopened and purchased within the past 2 weeks or received damaged), the goods to be returned to us in original packaging.
# All cost of shipping the products back to us shall be borne by you.
# Prompt refund (excluding the shipping charge of the original delivery) will be organized based on the above.
Maya of Australia® Organic Darjeeling teas are pure and premium organic Darjeeling Teas (Vide Lic No. DJ/HOOL/064/22082017/AUS issued by the Tea Board of India, Govt of India) are packed at source to maintain the authenticity of the products and is not for repackaging and resale. We reserve the right to refuse or cancel any order if it comes to our notice that the purchasing is for resale. In the above situation, any amount already paid to us shall be refunded.
# Coupons are valid subject to availability of the products.
# Coupons are intended for single use only.
# Each coupon is valid for a limited time only and expires on the date specified in the offer.
# Coupons are valid for online purchases through www.mayateaworld.com.au or www.mayateaworld.co.nz only.
# Coupon discounts apply only to the price of the products and excludes shipping, taxes and other charges.
# Only one coupon code/promotional offer to be used per order.
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